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Why is the Humane Society of New York Warehousing Animals?

October 24, 2022 by Leave a Comment


The News

In April 2020, adoptions at the Humane Society of New York (HSNY), large and prominent animal shelter in Manhattan, came to a virtual standstill because the Executive Director, Sandra DeFeo, closed the building to adopters. Almost 2.5 years have elapsed, and nothing has changed. In response to a viral video about the plight of the animals, hundreds of TikTokers posted comments asking why.

DeFeo claims that she is keeping the building closed due to COVID, but, according to whistleblowers and lawyers who corroborated their allegations, she cannot re-open because of violations of the Americans with Disabilities Act (ADA). The building is not wheelchair accessible under ADA guidelines, and allowing members of the public inside without making the required renovations would subject the HSNY to another costly ADA lawsuit. 

Based on feedback from whistleblowers and former employees, activists working on the campaign to help the animals believe that DeFeo is warehousing the animals for one or both of the following reasons: 

1.Facilitating adoptions while the building is closed to adopters is more labor intensive, and DeFeo can’t be bothered.

2. DeFeo is not motivated to do adoptions because she believes the animals are content in their cages, which she describes as “their apartments.” 

Photo of Lila and Teuscher, dogs at the Humane Society of New York

Lila and Teuscher, adoptable dogs, have been living in cages at the Humane Society of New York for over five years

Advocates believe that a lack of accountability has enabled DeFeo to warehouse the homeless animals in her care. When COVID shut down New York City in 2020, the HSNY’s once active Board President, Virginia Chipurnoi, left New York. Since then, she has not responded to letters, phone calls or texts from people with whom she has – or had – personal relationships.  Chipurnoi is 88 years old and is reportedly incapable of supervising DeFeo, much less serving as the HSNY’s Board President. Advocates attempted to contact her two daughters, Alexandra Chipurnoi and Sarah Gore Reeves, both of whom have been a presence at the Humane Society.  Neither has responded to emails or letters sent through regular mail. 

Three of the HSNY’s other board members resigned amid the reports of animal warehousing — Alexandra Rowley, James Gregorio and C. Jones Perry. The other board members are inactive, disinterested and/or elderly. 

Photo of Dr. Ralph Gutierrez, Dr. Ellen Hirshberg, Dr. Shingo Soeda, Dr. Lauren Postler, Dr. Yaron Scmid and Dr. Liz Higgins

Animal rights activists say that the veterinarians who work in the clinic at the Humane Society of New York are complicit in the warehousing of animals at the organization’s adoption center. (From Left to right Ralph Gutierrez, Ellen Hirshberg, Shingo Soeda, Lauren Postler, Yaron Schmid, Liz Higgins)

In addition to an adoption center, the HSNY operates a low-cost vet clinic, thanks to its generous donors. Six veterinarians work in the clinic, and none of them have addressed the animal warehousing. In a letter to TheirTurn, a whistleblower indicated that the veterinarians are turning a blind eye because they are content to keep the building closed so that clients can’t enter the exam rooms with their animal companions. Whatever the reason, their silence amounts to complicity. Advocates intend to hold Shingo Soeda, Ralph Gutierrez, Ellen Hirshberg, Lauren Postler, Yaron Schmid and Liz Higgins accountable until they use their leverage as veterinarians to compel DeFeo to send the animals to shelters that are open to adopters or to foster homes. 

Photo shows Dr. Lauren Postler, a veterinarian with the Humane Society of New York, hiding her face as she exits the building during a protest in October 2022

Instead of addressing the activists’ concerns, the veterinarians at the Humane Society of New York attempt to hide their faces as they exit the building when protests are taking place (pictured: Dr. Lauren Postler)

Advocates are also holding accountable the Mayor’s Alliance for NYC’s Animals, an organization that has been advocating for NYC’s homeless animals since 2003. The President of the Mayor’s Alliance, attorney Jane Hoffman, has been a leader in NYC’s rescue community for decades, yet she has refused to intervene on behalf of the animals, claiming that she no longer has influence: “I believe I explained what the Alliance was and is now, how my leadership role in the shelter community has changed considerably since we transferred several initiatives to other animal welfare organizations in 2019, and finally, that Sandra DeFeo’s presence as an Alliance Board member does not give me the authority to dictate the internal operations of HSNY.” In response to Hoffman’s refusal to help, advocates launched a petition.

Petition targeting Jane Hoffman, the President of the Mayor's Alliance for NYC's Animals

Petition calling on Jane Hoffman, the President of the Mayor’s Alliance for NYC’s Animals, to intervene on behalf of the cats and dogs being warehoused at the Humane Society of New York

In response to a viral TikTok video that thrust the HSNY into the spotlight, DeFeo posted a statement on the shelter’s Instagram page in which she claims to have facilitated approximately 160 adoptions since March 2020. If that is true (and we believe the number to be much lower), then a large shelter in a busy residential neighborhood that should be adopting out animals every day has facilitated an average of just over one animal per week since closing its doors to adopters.

Photo of TikTok video about animal warehousing at the Humane Society of New York

A TikTok video about an animal warehousing protest at the Humane Society of New York went viral, leading the shelter to post a statement on its Instagram page

In the carefully worded statement, DeFeo attempts to justify the small number of adoptions by claiming to be “diligent,” but advocates argue that there is a big difference between being diligent and making it virtually impossible to adopt. That difference is perhaps best illustrated by what happens when people ring the HSNY’s doorbell to inquire about adoptions and to ask to see the animals. Instead of inviting them inside, a security guard at the entrance gives them a handout about the HSNY’s vet clinic that contains no information about adoptions.

Photo of a Humane Society of New York security guard giving a man who is interested in adoption an animal a handout about the organization's vet clinic

A security guard at the Humane Society of New York gives a man who is interested in adopting an animal a handout about the organization’s vet clinic


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Animal Rights Activists Call on Sarah Gore Reeves and Humane Society of NY Vets to Relinquish “Warehoused” Animals

September 25, 2022 by Leave a Comment


The News

As part of an ongoing effort to compel the Humane Society of New York (HSNY) and Sarah Gore Reeves, the daughter of its absent board president, to send the homeless animals in their care to other adoption centers or to foster homes, about 30 animal rights activists staged a three hour protest at the prominent shelter and vet clinic on Manhattan’s East Side. It was the fifth such protest at the HSNY, which has been closed to the public for over 28 months and has no plans to re-open, according to its website. A two-month investigation by TheirTurn corroborated the allegations of multiple whistleblowers that adoptions have come to a virtual standstill and that the animals are being warehoused.

In recent months, the activists have turned their attention to the HSNY’s staff veterinarians who they say have the power to compel the organization’s Executive Director, Sandra DeFeo, to send the homeless animals to adoption centers that are open to adopters or to foster homes. Instead of acknowledging the activists’ concerns or disputing the warehousing allegations, the veterinarians have ignored the activists while quickly exiting their building. Activists say that, in the weeks ahead, they plan to further expose the complicity of the six veterinarians — Dr. Shingo Soeda, Dr. Ralph Gutierrez, Dr. Lauren Postler, Dr, Liz Higgins, Dr. Yaron Schmid and Dr. Ellen Hirshberg.

Photo of Dr. Ralph Gutierrez, Dr. Ellen Hirshberg, Dr. Shingo Soeda, Dr. Lauren Postler, Dr. Yaron Scmid and Dr. Liz Higgins

Animal rights activists say that the veterinarians who work in the Humane Society of New York’s clinic are complicit in the warehousing of animals at the organization’s adoption center

The activists have also begun targeting Sarah Gore Reeves, the daughter of the president of the board of the HSNY, Virginia Chipurnoi, who has been silent since the allegations of animal warehousing emerged in July 2021. Activists suspect that Chipurnoi, who is in her late 80s, is either unable to fulfill her duties as board president or is purposely keeping a low profile because the husband of her other daughter, Alexandra Chipurnoi, was sentenced to seven years in prison for running a Ponzi scheme. Reeves, a fashion stylist who has been a presence at the HSNY over the years, has ignored hundreds of letters sent to her by advocates and has instead posted heart emojis on the HSNY’s social media posts.

In August 2022, whistleblowers at the HSNY sent an incriminating letter to TheirTurn encouraging activists to “bring attention to those around Mrs. Chipurnoi’s daughters social circles so they might feel pressured to have their mother handle Sandra.”

Photo of Sarah Gore Reeves

Sarah Gore Reeves, the daughter of Humane Society of New York board president Virginia Chipurnoi, has ignored hundreds of letters from advocates expressing their concern about the animals being warehoused at the prominent Manhattan shelter

During the protests at the HSNY, area residents routinely ask why the shelter is warehousing the animals instead of sending them to facilities that are open to the public. Activists can’t say with certainty what motivates Sandra DeFeo, but they believe the answer is any or all of the following:

  1. DeFeo describes the cages as “apartments” and the shelter as the animals’ “foster home.” She therefore might genuinely believe that keeping the animals in shelter cages indefinitely is humane.
  2. Facilitating adoptions while the building is closed to the public is complicated and labor intensive, as adopters have no practical way to meet the animals, especially the cats, who cannot be brought out into the street.
  3. Many of the HSNY’s donors contribute to the organization because it’s a shelter. If DeFeo empties the cages, then she could no longer raise money off of the animals.
  4. DeFeo doesn’t want to capitulate to the activists.
Photo of animal rights activists protesting at the Humane Society of New York

Animal rights activists stage a moving picket to call attention to the plight of the dozens of animals being warehoused at the Humane Society of New York by Sandra DeFeo, the organization’s Executive Director.

DeFeo claims that the building has been – and will continue to be – closed to the public due to COVID, but whistleblowers and lawyers advising the activists say that DeFeo can’t reopen the building due to Americans with Disabilities Act (ADA) violations. The HSNY has already been sued once over its failure to make the building wheelchair accessible. Re-opening to the public without making it accessible would subject the organization to another ADA lawsuit.  Instead of acknowledging the ADA violations and making the renovations, DeFeo is keeping the building closed indefinitely under false pretenses, claiming that she is protecting her staff from COVID. According to whistleblowers, the veterinarians are going along with the lie because they prefer not having their clients in the clinic with their animals. Activists say that the deception has victims — the dozens of animals who have been stuck in cages for more than 28 months and are not being seen by adopters who would otherwise give them a loving home.

Screen grab of a tweet condemning the Humane Society of New York over animal warehousing

Neighbors of the Humane Society of New York are turned away when they attempt to meet the animals who need homes

Since launching the campaign to help the animals in mid-2021, activists have also attempted to engage with members of the HSNY’s Board of Directors. Two of the board members, James Gregorio and Alexandra Rowley, told Bonnie Tischler, who served as Adoptions Director for 22 years before retiring in early 2020, that they would ask DeFeo for proof that adoptions were taking place while the building was closed to adopters. Instead of providing the proof, they resigned and refused to engage any further with Tischler. Tischler and the activists say that Gregorio and Rowley’s decision to resign and walk away from the problem did nothing to help the animals who were warehoused on their watch.

Your Turn

Please send automated letter to Sarah Gore Reeves and other HSNY decision makers calling on them to send the homeless animals at the Humane Society of New York to adoption centers that are open to adopters and/or to foster homes.

Photo of email petition to Sarah Gore Reeves

Click image to send automated letter calling on Sarah Gore Reeves and other Humane Society of New York decision makers to send the homeless animals at the shelter to adoption centers that are open to adopters and/or to foster homes

 


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Humane Society of New York Employees Send Incriminating Letter to Activists

September 9, 2022 by Leave a Comment


The News

Angered that animal rights activists are calling out the names of veterinarians and other staff members as they exit the building, employees at the Humane Society of New York (HSNY) sent an anonymous letter to TheirTurn calling on the protesters to instead confront the Executive Director, Sandra DeFeo, about the warehousing of animals at the prominent Manhattan shelter.

To our surprise, the employees incriminate the HSNY in the letter, confirming the allegations that DeFeo is warehousing animals (and passing off breeder dogs as rescues, a secondary issue). Following are excerpts from the employees’ letter:

EMPLOYEES: “Look at the most recent Instagram post by HSNY with dogs Lila and Teuscher. Both have been at HSNY since 2016. They can’t possibly be that difficult to find experienced owners for.”

OUR REACTION: Lila and Teuscher are two of many animals who have been needlessly living in the HSNY’s cages for years. (Note: Even when the building was open to the public, Sandra DeFeo, the Executive Director, often discouraged adopters from rescuing animals, according to people who contacted TheirTurn. Until early 2020, however, Adoptions Director Bonnie Tischler was there to neutralize Sandra and place the animals into homes.)

Excerpt of letter from Humane Society of New York whistleblowers to animal rights protesters

In an angry letter to TheirTurn calling on animal rights activists to protest the Executive Director, Sandra DeFeo, instead of staff members, the writer incriminates the HSNY by acknowledging that the animals are being warehoused

EMPLOYEES: “How does Bonnie know that cats stay in cages 23.5 hours a day? Because that’s how it was when she was here.”

OUR REACTION: This is an acknowledgment that cats are, in fact, kept in cages for 23.5 hours a day. (Note: “Bonnie” refers to Bonnie Tischler is the former Adoptions Director who retired in early 2020 and is speaking out on behalf of the animals. When Bonnie worked at the HSNY, she ran a robust volunteer program that enabled the animals to spend long periods of time outside of their cages each day. Sandra DeFeo disbanded the volunteer program when she shut down the building.)

The Humane Society of New York's website states that the building is closed due to COVID for the "foreseeable future."

The Executive Director, Sandra DeFeo, claims that it’s closed due to COVID, but lawyers have advised the activists that it’s closed due to violations of the Americans with Disabilities Act. The building is not ADA compliant for people who use wheelchairs, and the HSNY already settled one lawsuit.

EMPLOYEES: “Why didn’t Bonnie do anything during her years to stop the relationship with backyard breeders Brenda and Sadarra Serrano of Brooklyn?

OUR REACTION: This is an acknowledgement that Sandra takes in breeder dogs and passes them off as rescues. (Note: Bonnie has told the activists that, when she ran the Adoptions Department, she pled with Sandra to pull animals from ACC instead of taking in breeder dogs from the Serranos.)

The Humane Society of New York passes off breeder dogs as rescues

The Humane Society of New York passes off breeder dogs as rescues. (Click image to play video.)

EMPLOYEES: “It’s not right to tarnish the reputations of the veterinarians. Please leave them out of this. They do not have the power to change the way Sandra does anything. No one does, except maybe Lowell, Lexi Montgomery or Richard Phibbs. Not even Bill [Berloni], Anne-marie or Dr. Schmid can get through to her.”

OUR REACTION: Veterinarians take an oath to prevent and relieve animal suffering, yet the vets at the HSNY have been turning a blind eye to animal cruelty under their own roof since April 2020, when Sandra closed the building to the public. (Note: The nationwide shortage of veterinarians gives them leverage. They can insist that Sandra send the animals to adoption centers that are open to adopters or to foster homes. Until they do, they are accountable.)

Shingo Soeda, Lauren Postler, Yaron Schmid, Ellen Hirshberg, Ralph Gutierrez

Advocates argue that the veterinarians who work in the Humane Society of New York’s clinic are turning a blind eye to the warehousing of animals in the organization’s shelter, where adoptions came to a virtual standstill 28 months ago when the Executive Director, Sandra DeFeo, closed the building to the public. The veterinarians pictured are Shingo Soeda, Lauren Postler, Yaron Schmid, Ellen Hirshberg and Ralph Gutierrez. Not picture: Elizabeth Higgins.

EMPLOYEES:  “To heckle and harass the current support staff is directing your efforts in the wrong direction. They are earning their livelihoods to support their families and just doing their jobs. Their paychecks depend on them keeping quiet and staying in line.”

OUR REACTION: This statement is another acknowledgment that animal warehousing is taking place. If Sandra was doing adoptions, then these employees would have made that point in the letter. (Note: We agree that protesting the support staff is misguided, as Sandra could fire them if they express their concerns. We will therefore direct our protests toward the veterinarians and other senior staff members who have the power to speak out on behalf of the victims.)

EMPLOYEES: “Why not protest outside Sandra’s Riverdale home? Or focus efforts on other board members? Bring attention to those around Mrs. Chipurnoi’s daughters social circles so they might feel pressured to have their mother handle Sandra. Sandra needs to be your sole target.”

OUR REACTION: We’re not going to take advice on strategy from people who are only speaking out because they are angry about the protests, not the cruelty that led to them. That said, we have been contacting and, in some cases, protesting, the Board of Directors throughout 2022.  The once active president of the board, Virginia Chipurnoi, has been conspicuously silent since a whistleblower sounded the alarm about animal warehousing in July 2021. Humane Society insiders speculate that she has keeping a low profile because her daughter’s husband was sentenced to seven years in prison for running a Ponzi scheme in which his family members were victims.

The husband of Virginia Chipurnoi daughter, Alexandra, is a convicted felon

Humane Society of New York insiders speculate that the board president, Virginia Chipurnoi, has stayed out of the spotlight at least in part because her daughter Alexandra’s husband, Alvin Wilkinson, was sentenced to seven years in prison for running a Ponzi scheme. According to court documents, Chipurnoi and Wilkinson are now divorced.

After Chipurnoi failed to respond to inquiries from people who she knows personally, activists sent letters by email and regular mail to her two daughters, Alexandra Chipurnoi and Sarah Gore Reeves, both of whom have been a presence at the HSNY over the years. Neither has responded, but both have engaged with the HSNY’s social media posts, which only serves to legitimize the organization as a bona fide adoption center.  We therefore agree with the HSNY employees’ suggestion to hold them accountable.

Sarah Gore Reeves and Alexandra Chipurnoi help legitimize the HSNY as a bona fide adoption center despite the fact that adoptions came to a virtual standstill 28 months ago

Despite the fact that they know that adoptions at the HSNY came to a virtual standstill 28 months ago when it closed its doors to the public, Sarah Gore Reeves and Alexandra Chipurnoi, the daughters of board president Virginia Chipurnoi, have helped to legitimize the HSNY as a bona fide adoption center by posting compliments on the organization’s Instagram page. They have not responded to letters sent by activists via email and regular mail.

As activists began to protest animal warehousing at the HSNY, three members of its board of directors resigned — Alexandra Rowley, James Gregorio and C. Jones Perry.  The board appears to be effectively defunct. The absence of supervision has enabled DeFeo, who describes the shelter as the animals’ “foster home” and the cages as “apartments,” to keep the building closed under false pretenses and to warehouse the animals indefinitely.


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Activists Confront Humane Society of New York Vets Over Animal Warehousing 

August 23, 2022 by Leave a Comment


The News

During two protests in August at the Humane Society of New York (HSNY), a prominent animal shelter and clinic in Manhattan, animal rights activists called on the staff veterinarians to put a stop to the warehousing of animals at the organization’s adoption center.

“The veterinarians know that adoptions came to a virtual standstill 28 months ago when the Executive Director, Sandra DeFeo, closed the building to the public,” said Matthew Schwartz, an organizer in the effort to help the animals. “Instead of using their influence to compel DeFeo to send the animals to shelters that are open to the public or to foster homes, they are turning a blind eye in order to avoid confrontation with her. Their complicity has victims.”

Petition calling on Sandra DeFeo, Humane Society Executive Director. to send the animals to shelters that are open

Animal rights activists are calling on the Humane Society of New York to send the homeless animals in its shelter, many of whom have been languishing in adoption center for 28 months or longer, to shelters that are open to the public.

During the two protests, the activists confronted four of the HSNY’s veterinarians: Shingo Soeda, Ellen Hirshberg, Lauren Postler and Ralph Gutierrez. According to a source inside the building, DeFeo told the veterinarians and other staff members not to engage with the activists. While exiting the building, one employee stated “No comment” when asked why the HSNY isn’t sending the animals to adoption centers that are open to adopters.

Veterinarians Lauren Postler and Ellen Hirshberg of the Humane Society of New York are confronted by animal rights activists

Animal rights activists confront Drs. Lauren Postler and Ellen Hirschberg, staff veterinarians at the Humane Society of New York, over animal warehousing at the organization’s adoption center.

“The veterinarians and other senior staff members have a choice,” said Donny Moss of TheirTurn. “They can help the beleaguered animals being warehoused by their boss, Sandra DeFeo, or they can subject themselves to protests for the indefinite future. We’re not going away.”

The protests come 13 months after a whistleblower at the HSNY informed local animal rights activists that the HSNY was sending very few animals home since closing its building to the public in April 2020. The whistleblower also reported that DeFeo is keeping the building closed to the public under false pretenses. DeFeo claims that the building is closed due to COVID. However, according to the whistleblower and lawyers advising the activists, she cannot reopen the building because of violations of the Americans with Disabilities Act (ADA). The HSNY already settled one ADA lawsuit and, unless it takes steps to make the building wheelchair accessible according to ADA guidelines, it cannot reopen to the public without subjecting itself to another.  

Humane Society of New York donors believe they are contributing to a bona fide animal shelter

The Humane Society raises millions of dollars each year from individual donors, foundations and estates. These donors are under the mistaken impression that they are contributing to a bona fide animal adoption center.

Bonnie Tischler, who served as the HSNY’s Adoptions Director for 22 years before retiring in early 2020, was so distraught by the whistleblower allegations, which were corroborated by an investigation by TheirTurn, that she came out of retirement to support the efforts to help the animals. 

Humane Society of New York lists just 13 animals for adoption on its website

As of August 21, 2020, The Humane Society of New York’s website listed just 13 animals, a small fraction of the dozens of animals languishing in cages who need homes. Because the adoption center is closed to the public, potential adopters have no way of knowing that the unlisted animals exist.

“Cages are stressful, lonely and mentally debilitating, which is why shelters work so hard to find loving homes for the animals,” said Tischler.  “When I heard my former boss, Sandra, describe cages as ‘apartments’ and the shelter as a ‘foster home,’ I knew then that most of the animals would be stuck in cages indefinitely if we didn’t intervene on their behalf.”

During a call in July 2022, DeFeo told Christina Fritz, a client of the vet clinic who expressed concern about the shelter animals, that the HSNY had adopted out about 150 animals since closing its building to the public 27 months earlier. If that number is accurate, which the activists doubt, then the HSNY has sent home an average of 1.4 animals per week.

Humane Society of New York protest

During a protest at the Humane Society of New York, animal rights activists call on staff veterinarians to put a stop to the warehousing of animals in the organization’s adoption center.

“A large, well-funded animal shelter in a bustling neighborhood that claims to have between 125 and 175 animals should be processing adoptions every day,” said Christina Fritz, a former client of the HSNY’s vet clinic who attempted, without success, to adopt and volunteer at the shelter. “In addition to doing hardly any adoption promotion and ignoring adoption applications, they won’t let anyone into the building to meet the animals. Why aren’t the leaders in the New York City’s shelter community speaking out?” 

In 2021, Donny Moss contacted the Mayor’s Alliance for NYC’s Animals, a prominent and historically influential shelter animal advocacy group where DeFeo serves on the board, to sound the alarm about the animal warehousing, but the organization’s Executive Director, Jane Hoffman, refused to help and stated, “Sandra’s presence as an Alliance Board member does not give me the authority to dictate the internal operations of HSNY.”

Moss, along with Tischler, the former Adoptions Director, also contacted the HSNY’s 15 board members, sending letters by email and regular mail. Two of them, James Gregorio and Alexandra Rowley, responded to Tischler, stating that they would provide her with the number of adoptions that had taken place since DeFeo closed the building to the public. Instead, they and one other board member, attorney C. Jones Perry, resigned. The Chair of the Board, Virginia Chipurnoi, who is 88 and lives out of state, has not commented on the warehousing scandal or responded to inquiries. Letters sent to her daughters, Alexandra Gore and Sarah Gore Reeves, both of whom have been active at the shelter over the years, have gone unanswered.

Where is Humane Society of New York Board President Virginia Chipurnoi?

Virginia Chipurnoi, the President of the Board of the Humane Society of New York, has neither commented on the animal warehousing scandal nor responded to inquiries. She is 88 years old and lives out of state.

After the second protest at the HSNY, an anonymous whistleblower sent Moss an email calling on the activists to stop confronting employees and to direct their anger at DeFeo, the sole decision maker. In the message, this individual acknowledged the warehousing: “Look at the most recent Instagram with dogs Lila and Teuscher. Both have been at HSNY since 2016. A shih tzu that has aggressive possessive tendencies and a chihuahua mix that doesn’t get along well with dogs she doesn’t know. Why have they been here for so long? They can’t possibly be that difficult to find experienced owners for.” 

Humane Society of New York whistleblower acknowledges animal warehousing in anonymous email to TheirTurn

In an anonymous email to TheirTurn, an employee at the Humane Society of New York acknowledged that adoptable animals have been held in cages for six years

The message confirmed what the activists already know — that animals have been needlessly languishing in cages for years at the Humane Society of New York.


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Activists Protest Humane Society of New York Over Animal Warehousing

August 10, 2022 by Leave a Comment


The News

Animal rights activists staged a protest at the Humane Society of New York (HSNY) to sound the alarm about the plight of the animals who have been warehoused at the Manhattan shelter for 28 months. During the 90 minute protest, the activists spoke to dozens of area residents and clients of HSNY’s vet clinic, who are not allowed in the building with their companion animals for exams or euthanasia appointments. They also confronted several employees exiting the building, including staff veterinarians Dr. Ralph Gutierrez and Dr. Shingo Soeda. Many of the interactions were caught on camera. 

The protest comes 13 months after a whistleblower at the HSNY informed local animal rights activists that adoptions had come to a virtual standstill since the HSNY closed its building to the public in April 2020. The whistleblower also reported that the HSNY’s Executive Director, Sandra DeFeo, is keeping the building closed to the public under false pretenses. DeFeo claims that the building is closed due to COVID. However, according to the whistleblower and lawyers advising the activists, she cannot reopen the building because of violations of the Americans with Disabilities Act (ADA). The HSNY already settled one ADA lawsuit and, unless it takes steps to make the building wheelchair accessible according to ADA guidelines, it cannot reopen to the public without subjecting itself to another.  

Animal rights activists display posters calling on the Humane Society of New York to stop warehousing animals

Animal rights activists are calling on the Humane Society of New York, which has been closed to the public for 28 months, to send the animals to adoption centers that are open to adopters.

During the protest, activists spoke to several area residents who said that they attempted to adopt from the HSNY in recent months but were either ignored or turned away. These and other neighbors said they were perplexed by the ongoing closure of the building and disturbed to learn that the building is filled with homeless animals who hadn’t been seen by adopters in over two years. Clients of the vet clinic who spoke to the activists expressed frustration about not being able to be with their companion animals during exams and about being forced to wait outside in the extreme heat instead of in the HSNY’s air-conditioned lobby. 

Image is an excerpt fro Vanity Fair Magazine which describes a protest about animal warehousing at an adoption event in the theater district

Vanity Fair, the Today Show and several other mainstream media outlets reported on an animal warehousing protest against the Humane Society of New York during Broadway Barks, a star-studded adoption event during which Bill Berloni, the HSNY’s animal trainer, was brought onto the stage.

Activists attempted to speak to two of the HSNY’s staff veterinarians as they exited the building, Dr. Ralph Gutierrez and Dr. Shingo Soeda, but both ignored them. As if swatting away a fly, Dr. Soeda used a hand gesture to dismiss the activists and their concerns about the animals.

“Veterinarians take an oath to relieve animal suffering,” said Christina Fritz, a former client of the HSNY’s vet clinic who joined the activists. “Turning a blind eye to the cats and dogs who have been stuck in cages right under their noses makes them complicit in the cruelty.”

Image shows animal rights activists confronting two veterinarians from the Humane Society of New York about the warehousing of animals at their employer's adoption center

Dr. Shingo Soeda and Dr. Ralph Gutierrez, veterinarians at the Humane Society of New York’s vet clinic, ignore the activists attempting to talk to them about animal warehousing at organization’s adoption center.

During a call in July 2022, DeFeo told Fritz that the HSNY had adopted out about 150 animals since closing its building to the public 27 months earlier — in April 2020. If that number is accurate, which the activists doubt, then the HSNY has sent home an average of 1.4 animals per week, an appalling amount for a large, wealthy shelter in Manhattan that claims on its tax forms to have 125 – 175 animals.

Image of the Humane Society of New York includes a visual of the only 14 animals posted on the shelter's website

In an apparent effort to minimize the number of adoptions she facilitates while keeping the Humane Society of New York closed to the public, Executive Director Sandra DeFeo lists just 14 animals on its website and does virtually no adoption promotion on social media.

“The Humane Society of New York is located in a bustling neighborhood at the crossroads of the Upper East Side and Midtown,” said Matthew Schwartz, a New Yorker whose adoption application was ignored by the HSNY. “A shelter in that location with ample resources should be doing adoptions every day.”

Image shows an animal in a cage with text stating that the Humane Society of New York is closed to the public under false pretenses

For the past 28 months, no adopters have entered the Humane Society of New York to meet the animals who need homes because the Executive Director, Sandra DeFeo, refuses to make the building wheelchair accessible. If she reopens the building without making the renovations, then she would be subjecting the organization to another ADA lawsuit.

In February 2022, HSNY’s Adoption Director of 22 years, Bonnie Tischler, recorded a testimonial about the plight of the animals being warehoused. Tischler, who retired in early 2020, has since joined dozens of animal rights activists in NYC calling on the HSNY to send the animals to foster homes and/or adoption centers where adopters can meet them. 

“Twenty eight months is far too long for homeless animals to not be seen by adopters who would otherwise be rescuing them,” said Tischler. “And, because the HSNY lists just a small fraction of its animals on its website and does little adoption promotion on social media, potential adopters don’t even know that the animals exist.”

During a phone call in August 2021, Donny Moss of TheirTurn asked DeFeo, the Executive Director, to send the adoptable animals to shelters that are open to the public or to foster homes. In response, she claimed that she has been “doing adoptions all along,” which Moss knew to be false based on his own two-month investigation. DeFeo also said that the shelter is the animals’ foster home; that their cages are like “apartments;” and that she would barricade the building if anyone tried to take out the animals.

“My heart sank when I heard the Director of an animal shelter describe cages as ‘apartments,’” said Moss. “Shelters are stressful for animals and are no substitute for loving homes where they can roam freely. Forcing cats and dogs to live in cages indefinitely is animal cruelty.”

Image is a tweet showing a "Wanted for animal warehousing" poster of Humane Society of New York board member Alexandra Rowley that activists put up around New York City.

Three members of the Board of Directors of the Humane Society of New York have resigned amid the warehousing scandal – photographer Alexandra Rowley and attorneys C. Jones Perry and James Gregorio

Since launching the campaign to help the animals being warehoused at the HSNY, activists have staged seven protests — five at the home of Alexandra Rowley, a board member who resigned amid the protests; one at Broadway Barks, an adoption event in the theater district; and one at the HSNY. Activists say they will continue to protest the HSNY and the individuals enabling the organization’s bad behavior until DeFeo and her board of directors send the adoptable animals to adoption centers that are open to adopters.


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